Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"580035f4b2dc18c9e957c3cdedb8f17aaf186221_lout","branding":{"id":"5","key":"ticket","name":"ADSet Suporte","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d95b00","headerLinkHoverBGColor":"#d95b00","headerBadgeColor":"#d95b00"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Bem-vindo ao Central de Ajuda","sharedPortalName":"Central de Ajuda","translations":{"pt-BR":{"helpCenterTitle":"Bem-vindo ao Central de Ajuda","sharedPortalName":"Central de Ajuda","localeDisplayName":"português (Brasil)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"pt-BR","userLanguageTag":"pt-BR","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"ticket","projectId":10008,"serviceDeskId":5,"name":"ADSet Suporte","description":"<p>Seja bem vindo!!!</p>\n<p>Nós da ADSet acreditamos que inovação e excelência pode mudar a vida e o dia a dia das pessoas.</p>\n<p>Através deste canal será possivel enviar suas solicitações(Tickets) de atendimento.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"28","name":" Suporte","descriptionHtml":"","callToAction":" Suporte","introHtml":"<p>Precisa de ajuda ou resolução de problemas? Selecione isso para solicitar ajuda.</p>","icon":10466,"iconUrl":"https://adset.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[5],"key":""},{"id":"43","name":"Apontamento de Horas","descriptionHtml":"","callToAction":"Apontamento de Horas","introHtml":"<p>Registrar atividades que não tem ticket de cliente</p>","icon":10488,"iconUrl":"https://adset.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10488","groups":[],"key":""},{"id":"40","name":"Defeito","descriptionHtml":"","callToAction":"Defeito","introHtml":"<p>Erros identificados na plataforma</p>","icon":10476,"iconUrl":"https://adset.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"37","name":"E-mail","descriptionHtml":"","callToAction":"E-mail","introHtml":"<p>Abrir solicitação por e-mail</p>","icon":10492,"iconUrl":"https://adset.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"42","name":"Implantação","descriptionHtml":"","callToAction":"Implantação","introHtml":"<p>Implantar novo grupo / empresa</p>","icon":10485,"iconUrl":"https://adset.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[],"key":""},{"id":"39","name":"Melhoria","descriptionHtml":"","callToAction":"Melhoria","introHtml":"<p>Solicitar nova funcionalidade</p>","icon":10535,"iconUrl":"https://adset.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"41","name":"Treinamento","descriptionHtml":"","callToAction":"Treinamento","introHtml":"<p>Realizar treinamento</p>","icon":10525,"iconUrl":"https://adset.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"Geral"}],"orderMapping":{"5":[28]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9709c909-ff5d-394c-b2ee-0b2ba48b3e13","appLinkName":"","appLinkUrl":"","spaceKey":"AAC","spaceName":"Base de Conhecimento ADSet","spaceUrl":"","isServer":false},"labels":[],"projectKey":"TICKET","serviceDeskId":5,"kbLinkDomainURLs":["https://adset.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TICKET","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"português (Brasil)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NjQzYTIzMy00MThlLTRmMTctYjFjYi0zOGZkM2MyNTY1MWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTY5NjQyOTUyNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc5MDQwMDcwLCJuYmYiOjE3NzkwMzg4NzAsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.6HL8rL0Y86jSc_8ExGq7EexkccsE7gYwHwXR4ILkMf4","targetCollection":"upload-user-collection--696429526","endpointUrl":"https://api.media.atlassian.com","clientId":"6643a233-418e-4f17-b1cb-38fd3c25651a","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Central de Ajuda","description":"<p>Bem-vindo ao centro de ajuda! - Nós estamos aqui para ajudar! Por favor crie um chamado a partir das opções disponibilizadas.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://adset.atlassian.net/wiki","kbLinkDomainURLs":["https://adset.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}